Shipping policy
At Benko India, we aim to ensure fast and reliable delivery for every order. Please read our Shipping Policy carefully before placing an order.
1. Order Processing
-
All orders are processed within 24 hours of successful payment confirmation.
-
Orders placed on weekends or public holidays will be processed on the next working day.
-
Once your order is dispatched, you will receive a confirmation message via WhatsApp, SMS, or email.
2. Shipping Time
-
Estimated shipping time: 1 Day
-
Delivery timelines may vary depending on your location and courier partner operations.
-
Unforeseen circumstances such as weather conditions, strikes, or logistical issues may cause delays.
3. Shipping Charges
-
Shipping charges (if applicable) will be clearly mentioned at checkout.
-
Any additional charges due to remote location delivery will be communicated before dispatch.
4. Delivery Partners
-
We work with reliable third-party courier and logistics partners to ensure safe delivery.
-
Benko India is not responsible for delays caused by courier companies once the package has been handed over.
5. Delivery Guidelines
-
Please ensure your shipping address and contact details are accurate.
-
Benko India will not be responsible for delivery failure due to incorrect or incomplete address details.
-
If a delivery attempt fails due to customer unavailability, re-delivery charges may apply.
6. Damaged or Missing Packages
-
If your package arrives damaged, please record an unboxing video and contact us within 24 hours of delivery.
-
Claims without proper proof may not be accepted.
7. International Shipping
-
Currently, Benko India ships within India only (unless stated otherwise).
-
International shipping availability and charges will be updated separately if applicable.
8. Contact Information
For any shipping-related queries, please contact us:
📞 Phone / WhatsApp: 8765050056
📧 Email: benkoindia@gmail.com
📸 Instagram: @benkoindia